We're Cristal Cellar Century 21
Cristal Cellar Century 21 Mission
Cristal Cellar is a Covina Real Estate Broker and Mortgage Broker Firm incorporated in 2009 with John Paul Sazon as the real estate and mortgage broker. The firm holds pride in professionalism. Our team has accumulated over three decades of experience in mortgage loans and real estate transactions. Our mission is to provide first class customer service and professionalism. It is our highest value to provide client satisfaction. Because we are an independent boutique firm, Cristal Cellar is able to develop and maintain a very personal connection with each individual client. Education is key. That is why we educate our clients on everything that want to know about our Covina Real Estate Broker and any other real estate information the may need. We lead our clients through any type of real estate situation they may have.
Cristal Cellar Century 21 Vision
During the process, we had many questions, and each time John was quick to respond. He was in constant contact with the builder in a respective way, and cleared up all mix-ups that arose. He stayed on top of the loan process, minimized troubles and made sure we closed on time. He went above and beyond wherever we needed help. John Paul was a true professional from the initial meeting to final closing, keeping us thoroughly informed and process on track. His expert knowledge, timely communication, and genuine friendliness made buying a home a breeze. It would have otherwise been a mess without his help and guidance. With that being said, we could not be more pleased with the entire process.
We are extremely grateful that we had the opportunity to work with John Paul and his team. I would highly recommend his services and expertise to anyone looking to purchase a home. We will surely be turning to him again in the future on our next property purchase. read less
JP and I had a long conversation and he helped my wife and I re-orient our preferences. We quickly decided to sacrifice location for floor layout, space, and modern design. JP then showed us a new community in Ontario that had some beautiful newly built homes. That next weekend my wife and I were touring the model homes and making a deposit.
JP walked us through the entire process. The process can seem super overwhelming and requires a lot of your time. Luckily all we had to do was send our questions to JP. He would help get us responses quickly from the builder and from the mortgage company. We relied on his experience for lots of decisions that we did not know how to make.
We love our new home! The experience was time consuming and tedious but JP the Cristal Cellar team helped us every step of the way! We highly recommend JP! read less
The entire process was a breeze all thanks to Cristal Cellar. Selling a... read moreCristal Cellar helped sell our condo in Fullerton. We worked directly with JP, Maya, and Matt, but I’m sure there were more people on their team that worked on our sale behind the scenes.
The entire process was a breeze all thanks to Cristal Cellar. Selling a property isn't easy and it was especially complicated for us considering COVID precautions, newborn baby, dogs, and schedule for a contingent sale. The second we reached out to Cristal Cellar about wanting to sell our condo, they went above and beyond. JP and his team were in contact with us the whole time so we always felt reassured during a process that can typically be stressful. They talked through the entire process with us, considered our specific needs and constraints, scheduled each of the steps in the home selling process, and executed everything with ZERO issues.
Cristal Cellar advised us on how to prep our home for listing photos and showings. They even visited the property themselves to make sure it was photo and visitor ready. The listing photos, video, and marketing website turned out beautiful. Cristal Cellar worked with us to prepare a listing description and ensured we were happy with what was posted. They worked with us well to schedule listing photos, showings, inspections, repairs, and walk throughs. We were happy every step of the selling process, but especially impressed and satisfied with the negations. JP is definitely a pro and it showed. We trusted him every step of the way including establishing listing price; working with buyer agents to encourage multiple offers; and negotiating price, repairs, and terms. They were able to sell our condo at the price and with the terms we wanted. As mentioned, this entire process occurring during the COVID, and they made us feel reassured by providing gloves and shoe covers for all visitors, and efficient scheduling to limit the amount and frequency of visitors.
We highly recommend Cristal Cellar and we will definitely be working with them in the future. read less
Cristal... read moreJP came referred to us by our friend and realtor who had been friends and business associates with JP for years. We weren't yet ready to purchase a home, but we wanted to get there. We didn't know anything, like, literally nothing at all about how to buy property.
Cristal Cellar has a vast library of videos explaining the most basic terms and then some fancier words related to the home buying process. JP conducted a one-on-one class with me and my husband in his office showing us step by step what to expect and how to figure out our budget.
When we finally felt ready to pull the trigger, JP and his team managed the entire loan acquisition and the piles of paperwork that we sent their way. Admittedly, we were super disorganized with a bunch of confusing money habits, but he had nothing but patience and kindness for us.
After we closed (under asking! Thanks, Will!), JP has continued to be available to us for ongoing questions regarding taxes or new loans. He hasn't gotten sick of us, yet! I recommend JP and Cristal Cellar whole-heartedly for anyone looking for real estate advice and performance. I would now consider JP a friend who I will continue to bug with money questions for as long as I have them. read less